Embark on a career in customer service as a Customer Interaction Specialist, focusing on non-voice interactions to resolve customer inquiries and issues. This entry-level role requires no prior experience and focuses on training you to handle chat and email communications effectively. You will learn to provide timely, accurate responses and to use customer interactions as opportunities to enhance overall satisfaction and loyalty.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Customer support chat workers are in huge demand worldwide right now.
If you can start right away please apply below.