As a Social Media Content Coordinator focusing on online courses, you will use live chat to engage with potential learners, answering their questions about course content, enrollment procedures, and learning outcomes. Your role involves promoting online courses through creative and informative social media strategies, directly interacting with the audience to increase course visibility and engagement. Through live chat, you will provide personalized responses, facilitate discussions about course benefits, and help guide prospective students towards making educational decisions.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Customer support chat workers are in huge demand worldwide right now.
If you can start right away please apply below.