Step into the world of remote customer service with our Virtual Chat Assistant role, designed for those embarking on their career path from the comfort of their home. This position amalgamates several key customer service roles, including providing 100% remote chat support as a Customer Service Chat Support Specialist, engaging customers as a Customer Experience Specialist, and driving satisfaction on platforms like BigCommerce as a Live Chat Representative.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Customer support chat workers are in huge demand worldwide right now.
If you can start right away please apply below.